Privacy Policy

Last Updated:

Introduction

At Handmadewhcustom, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use handmadewhcustom.cv or engage our services for custom blinds and curtains manufacturing.

Information We Collect

We collect information necessary to provide our window treatment manufacturing and installation services:

• Contact information including name, email address, phone number, and service address
• Project details such as window measurements, style preferences, and product selections
• Communication records including inquiries, consultations, and service requests
• Payment information for processing orders and transactions

How We Use Your Information

Your information helps us deliver quality service:

• Processing orders for custom blinds and curtains
• Scheduling measurements, consultations, and installations
• Communicating about your project status and updates
• Providing customer support and responding to inquiries
• Improving our manufacturing processes and service offerings
• Sending relevant information about our products and services with your consent

Information Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our team is trained in data protection practices, and we limit access to your information to authorized personnel only.

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist with manufacturing, delivery, or installation
• Payment processors for secure transaction handling
• Legal authorities when required by law or to protect our rights

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and maintain business records related to your custom window treatment orders.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information subject to legal requirements
• Opt out of marketing communications
• Lodge a complaint with relevant privacy authorities

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Handmadewhcustom
111 Wellington St, Ottawa, ON K1A 0A9
Phone: +1 613-992-4793
Email: touch@handmadewhcustom.cv

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on handmadewhcustom.cv with the revision date. Your continued use of our services constitutes acceptance of the updated policy.